Dallas Fort Worth Arrival Transfer

Dallas, United States of America

Get to your hotel efficiently and effectively - no waiting for cabs or spending a fortune on transfers.

This shared ride door-to-door ground transportation has been operating for over 25 years. Today, it is the premier shared ride provider in the United States. Each day, over 20,000 guests use this door-to-door service - that is almost seven million guests each year.

With a tradition of exceptional guest service, the strategy remains simple: to be the premier shared ride transportation company, by taking care of the guest better than anyone else.

Don't forget to also book your return transfer.

USD $18.00

Review by:   Lhillary,    March 2018
Dreadful, despite numerous phone calls it appears we were not booked onto any transport and eventually after talking to one of the drivers outside and showing him our voucher he radioed through for us and a driver who had already left the airport turned around and came back for us. Poor driver spent the whole of the journey into the city trying to sort out our booking for us brilliant guy who could not have tried harder but according to him the trouble was when you work with idiots problems occur.

Review by:   richardwarner24,    November 2017
Waited at airport for over an hour half after contacting shuttle bus which they took there time to find my booking they said they will send someone told me were to wait in outside terminal but nobody came one driver picked someone else up and left me there after traveling for 16 hours got feed up and got a cab to hotel not very good booked return trip with them but dont now weather to trust them as got plane to catch

Review by:   Alyce C,    October 2017
Little wait time and van was clean and got us there quickly

Review by:   Keith W,    September 2017
Very efficient and who would want to drive on the Dallas road network! Driver could have pointed out features but I suppose he was better focussing on the driving!

Review by:   Stephen S,    September 2017
When I arrived at the airport in Dallas, I contacted Super Shuttle. When I advised the drive that I had prearranged the fare through Viator, he told me that the amount I had paid was not sufficiengt for my trip to the hotel. I paid an additional 35.00 to be transported from the airport to the hotel.

Review by:   Dianne H,    August 2017
This was disgraceful. We sat and waited 50 minutes before being picked up and then only after speaking with the office and 2 drivers . The first driver made a call and said to wait there and 843 would pick us up. We waited and waited and finally got picked up after calling the office and complaiining. This is very poor service and we are not happy with Viator. We have a pick up tomorrow morning to transfer back to DFW airport I certainly hope we get picked up but do NOT have confidence in you doing so. Have sent 2 messages on the other booking for confirmation of pickup time but no response as yet. Get your act together Viator. I booked and paid for this month's ago.

Review by:   Anthony John B,    November 2016
On phoning the company from the designated phone at the airport, the customer service lady did not have a record of my booking or a knowledge of where my hotel was located. We were directed to wait for the shuttle outside. It took 55 minutes to turn up. Not impressed.

Review by:   ziba b,    November 2016
I had to wait for 2 hours at the airport as every super shuttle came it would say wait for the other one to come .When we phoned the number given as soon as I came it would say press one and as soon as you did it would disconnect and when I phoned again to ask what time the van was coming the operator said my name was not on the rooster and I had not prepaid.Waited and then one of the drivers phoned again and finally the Van came at 4 o'clock instead of 3 pm The driver was very good,but my day was ruined as I had to wait so long

Review by:   Leonora G,    October 2016
After calling the number to tell a driver we were at the airport, a recorded voice said we would be on HOLD for EIGHTEEN minutes.

Review by:   Carol Y,    October 2016
Had to ask at the airport arrivals desk which phone we needed to use to confirm transfer. When a bus did arrive after about 15 minutes the driver said that we were not on his list and would have to wait. Then 10 minutes later said that we could get on the bus. It may have been the delay in us phoning to him receiving confirmation we had arrived.

Review by:   Judy C,    September 2016
Was excellent, I went to Dallas for the very first time, the instructions given on the confirmation were so clear, got my ride in 10 minutes and was dropped at the hotel without any problem. The driver too was very courteous.

Review by:   pjwilson15,    August 2016
We had major issues with our flights and arrived in Dallas four hours late. The shuttle people were awesome. They had a shuttle ready for us in no time. Highly recommend the Super Shuttle company.

Review by:   Gail D,    August 2016
Arrival was on time. Service was excellent. Well worth using this service and would highly recommend it to other passengers.

Review by:   Cynthia R,    July 2016
our trip was on time and the driver was courteous

Review by:   lesley.iannarelli,    July 2016
Arrived in Dallas a called number advised. First of all they couldn't find our booking and after a while told us to head out and wait. It was 90degrees and there were a group of us standing in the heat waiting. A van arrived about 10 minutes later which was our van but the other passengers who had been waiting over an hour, were advised they could not get in our van but had to wait. Driver quite rude to all of us but at least he got us to the hotel okay

Review by:   Kathleen P,    July 2016
Everything went wrong from my late arrival to Dallas-Fort Worth before midnight 16 June the Shuttle had no cars out. Told me to wait an hour.

Review by:   Dan L,    June 2016
Meeting the driver was very easy and I had a great driver. He had a few more people to collect but the entire overhead was around 30 mins, which is nothing comparing to the price. Most recommended

Review by:   lucia.lebon,    June 2016
This transfer was fine and as expected. I was directed to the shuttle stop, the van driver made several stops and pickups at the airport and then proceeded to the hotels to drop off passengers.

Review by:   Fay O,    October 2015
i reversed comments ... driver for departure was great though very concerned again re the viator voucher. _br/_ when i rang to confirm they had absolutely no idea about my booking. I will never book a shuttle with viator again

Review by:   Thomas H,    September 2015
The driver did not want to acknowledge our voucher that we purchased and was trying to convince us that it wasn't valid. The driver also seemed to have gotten lost as we were driving around in circles. There were other shuttle services that were more friendly and helpful than your driver.

Review by:   Judith T,    September 2015
Very good service.

Review by:   Mary G,    August 2015
Great price for transportation from the airport to any destination, residential or commercial, that I needed to go to. Very friendly service, both making the reservations and the driver. Easy reservation process. I will definitely use this service again and again in the future.

Review by:   Glenys C,    July 2015
All okay, but didn't appreciate going around the airport 3 times to pick someone else going our way. Ended up taking a young girl all the way to the suburb where the Dallas Cowboys people live. Guess some people can get dropped at their door!!!

Review by:   Michael S,    July 2015
The ride was fine to the hotel. Problem was it took as long on the ride to the hotel as it did to get from Minneapolis to Dallas.

Review by:   her2row,    April 2015
The phone system at the airport was not working, when i managed to get through the lady was rude and because of this i didn't feel she completed my booking correctly. I waited over an hour for the shuttle and would have been waiting longer if not for someone else who miraculously went in the same direction..... They left a single female on the curb side of a major international airport for over an hour.... SAFETY PEOPLE! My issue is with the phone service, I was also trasferred times before getting through to the rude lady who didn't do her job. The driver was great though.

Review by:   Stephanie W,    February 2015
There was an empty van there at 3:20 whose driver said we would have to wait for the 3:30 van however no other van showed up until 4:00.

Review by:   Clifford H,    July 2013
No one bothered to tell me that it would take 2 1/2 hours to get from the air port to the Fort Worth fairgrounds. I didn't need a tour of Dallas. Other transportation modes I have taken took from 35 to 45 minutes. Thanks for causing me to miss my scheduled appointment.

Review by:   Jennifer B,    July 2013
I called and was told where to go and that was the easy part. When I showed up, the driver couldn't find my name and it sounded like I had signed up incorrectly because I went to a website and received a voucher... I didn't go to the SuperShuttle site itself and get a pass and it sounded like I had done it wrong. Seemed like the drivers were getting confused on who was picking up who and they sounded frustrated with each other. Driving to the hotel was OK - a bit like NYC cabbies but not as bad!

Review by:   Irina A,    July 2013
Excellent!!!

Review by:   Gabrielle H,    June 2013
Took 45 mins to an hour to arrive after we'd called to let them know we were at the airport. Not the drivers fault, he was very nice.

Review by:   Karen B,    May 2013
The driver was very friendly and polite. The service was quite fine and I got to my hotel with no trouble at all. The only thing I did find tiring was driving around all the different terminals to pick up other passengers, which took another 20 mins - my plane landed at 10:30 PM or something, and I only got to my hotel pretty late and I was tired. The next time, I would make an appointment withe the shuttle service.

Review by:   Hanna S,    March 2013
My driver was FABULOUS!

Review by:   Maria Lucia F,    December 2012
It was fine also!

Review by:   Stephen P,    October 2012
Insisted on picking us up earlier than required for an internal flight but overall ok. Also, sometimes these shuttles are too crampted

Review by:   SUSAN L,    August 2012
The booking over the phone was easy but when I arrived, the driver was impatient and rude. He was given the wrong address for the holiday inn express and he kept blaming me. He was mad and had to reroute vis his GPS. I was nervous that he wouldn't drive me to the right hotel. When we finally made it, he took out my luggage, never said a word when I handed him a pretty nice tip. Why I tipped him, I will never know...

Review by:   Karen W,    July 2012
The pick up process was a bit painful, took quiet awhile to be picked up and after a very long flight I think I would have preferred to have just jumped in a taxi - I was also the last person to be dropped off.

Review by:   ken p,    April 2012
it was there as planned, i was there as planned, the other riders were outside waiting as planned, and we all made it to the airport - without a hitch ! Good planning !

Review by:   Peter T,    March 2012
We spent a good hour circling the Dallas airport looking for other passengers before we even left for our hotel. All in all, while the service is quite convenient, it would have been quicker to catch a taxi.

Review by:   ken p,    January 2012
100 percent. Instructions were clear, calling 1800 and inquiring was informative, and clear. Shuttle was available before time that was estimated. 100 percent. I will recommend Viator to my travel buddies. best wishes in 2012. Ken Proctor, Dallas, Tx.

Review by:   Kathy,    November 2011
Good prompt efficient transfer

Review by:   Llewelyn P,    October 2011
prompt courteous service

Review by:   carl s,    September 2011
good, thanks.

Review by:   Jen B,    August 2011
There were no problems finding the courtesy phone after baggage reclaim and the Supershuttle arrived very swiftly following the call. The driver was good, helpful and polite.

Review by:   Paul H,    February 2011
The tranfer was very efficient and at a great price, the driver was very helpfull and friendly even suggesting a shortcut to avoid the trafic to get me to my hotel quicker. Excellent service.

Review by:   Tracey-ann H,    February 2011
Booked and three vans arrived none would take finally one van said he would NEVER AGAIN

Review by:   Tracey-ann H,    January 2011
Booked and three vans arrived none would take finally one van said he would NEVER AGAIN

Review by:   George S,   New Zealand, July 2010
The shuttle took about 45 minutes to show up and then about the same time to get to the hotel, which I assume was satisfactory. The driver was pleasant and polite. So overall it was as expected.

Review by:   Anonymous,   United States of America, May 2010
I would recommended you in the near future.

Review by:   Irma W,    May 2010
I would recommended you in the near future.

Review by:   Sheila R,   United Kingdom, December 2006
It took 3 hours to travel from DFW airport to Fort Worth.