Los Angeles Arrival Transfer: to Los Angeles Hotels
Los Angeles, United States of America
Servicing: Beverly Hills, Downtown Los Angeles, Hollywood, Long Beach, San Pedro and Santa Monica.
Get to your hotel efficiently and effectively - no waiting for cabs or spending a fortune on transfers.
This shared ride door-to-door ground transportation has been operating for over 25 years. Today, it is the premier shared ride provider in the United States. Each day, over 20,000 guests use this door-to-door service - that is almost seven million guests each year.
With a tradition of exceptional guest service, the strategy remains simple: to be the premier shared ride transportation company, by taking care of the guest better than anyone else.
Don't forget to also book your return transfer. Please note: travel duration may vary based on scheduled stops and local traffic.
Great, got to LAX in plenty of time. Great service as usual.
Review by: Paula R, April 2018
Great service - driver was great and got us to our destination on time
Review by: Rosemary L, April 2018
First problem is having to call to confirm the pick up 24 hours beforehand. I always had to wait in a phone queue for around 15 minutes before speaking to an advisor. On each occasion despite the paperwork having three different reference numbers on it my reservation could never be found and I had to rebook. When we arrived at LA airport we followed the instructions to find SuperShuttlle as given on the paperwork. The information was completely wrong and the stand was located in a completely different place. We spoke to the representative there and he said we would have to wait. We waited, and waited and waited and waited. Empty vans arrived and were waived on time after time. Eventually we were beckoned over to get into a van. There were already another 5 drop offs in the van. We set off, did about 100 yards and were flagged down by another representative who asked our driver to do a favour and pick up another two drop offs, making 7! The traffic was horrendous, his driving was as bad, as was his attitude. Needless to say we eventually arrived at our hotel 1.5 hours later! We were not impressed.
Review by: lulutr, April 2018
For the price it was fine. We had to wait a while and full van a bit uncomfortable but would still recommend for affordable travel to hotel.
Review by: Karen D, March 2018
There was a lot of confusion initially, but once things were sorted out it worked fine. I followed the instructions and found the SuperShuttle stand just outside the terminal. Unfortunately, there was no attendant so every time a van stopped, we all asked if it was the right one. I was continually told to wait for the next van. Finally, we were told that there was another stand with an attendant down one terminal. I went there and things were sorted out quickly and I was on a van within 10 minutes. Lesson: Find the stand WITH an attendant.
Review by: Andreas H, February 2018
Very easy to find the Super Shuttle, Kind Staff, the Driver was very helpful.
Review by: Maureen T, February 2018
We were a little confused when we arrived at the airport. The instructions were to call when arriving. In actual fact if we just went out of the airport at the pick-up area, which we eventually did do, all would have been smoother. Drive went well to the hotel.
Review by: Violeta V, February 2018
Great service!
Review by: John P M, January 2018
Easy and very friendly driver
Review by: Jean-Guy D, January 2018
The driver was late and I became worried that we may be late for the flight. We had plenty of time.
Review by: Ben M, January 2018
Took 40 minutes to get on-board, from the time of check in. Every seat was filled and they stacked our luggage to the ceiling. Fro the price, I will take a taxi next time.
Review by: Sean G, December 2017
Reliable transport and would use again
Review by: Samantha W, November 2017
Quick and easy option.
Review by: Julie S, November 2017
There was confusion at the airport as to where to catch the shuttle and then poor communication as to how long we would wait for the next shuttle. Once we boarded the shuttle we had a number of pickups from different terminals at the airport, the result being that it took one hour to leave the airport from the time we arrived at the Super Shuttle departure point.
Review by: Lesley A, November 2017
A bit of a wait at the airport 15 mins, but after that no problems
Review by: sonya, October 2017
I booked the arrival transfer online. Called SuperShuttle at curbside and was told that they showed the pick up was supposed to be in Newark, New Jersey although I showed a LAX arrival confirmation. After 30 minutes of going back and forth, a van pulls up to take us to the hotel. This is a good reminder that you NEED to reconfirm everything. That said, I especially like that they sent confirmation texts to my mobile phone with the car and driver's name.
Review by: George K, October 2017
Unfortunately it was a poor experience . Mostly down to the Super Shuttle representative who displayed a total disregard for visitors using the Shuttle service from LaX to our Hotel. I approached him on three separate occasions trying to confirm that our pre paid voucher was valid and would he confirm a time that the Shuttle would be available . We waited over an hour . Each time he gestured to us to get back in line and wait and would not engaged in any further conversation. We waited over an hour , we had been travelling nearly 23 hours including two flights and we were obviously pretty tired so this was a disappointing final leg of our journey. The driver who took us to the Hotel , was by contrast a very friendly and professional person . While engaged in conversation the driver confirmed that the SuperShuttle representative was a lazy , _br/_ rude and was single handledly damaging the reputation of the Super Shuttle brand . _br/_ I hope that future travellers do not have to encounter this Gentleman _br/_ George UK .
Review by: Malcolm M, October 2017
I booked the super shuttle because it was our first visit to LA and because it had good reviews. we landed and out of LA airport at 4:00pm on Saturday found the shuttle easy that's the good part. The shuttle then picked up 10 people and once we left LA airport at 5:00pm we should had drop people at hotels. But they didn't they drop people at private houses, private apartments then hotels. we arrived at our hotel in Hollywood 8:00pm 3 hours later._br/_ if you want to get to your hotel in a reasonable time than take a taxis.
Review by: tamd1957, October 2017
Ridicules had to wait hour before we got picked up
Review by: ewok66, September 2017
Very good service received
Review by: Marjorie L, September 2017
Super easy transfer to our LA hotel from the airport. Easy to find and a good driver.
Review by: Julie J, September 2017
Great service and safe driver.
Review by: TamC, September 2017
The driver we had was rude and arrogant. He was rough handling our bags, no respect at all, talked on the phone for nearly the whole drive, ran red lights and drove above the speed limit, how we arrived alive I have no idea! Never again will I use a shuttle.
Review by: PETER J, September 2017
This mode of transport is the ultimate for any new comer to a city. Very efficient and prompt. Totally hassle free.
Review by: Edward H, August 2017
After an initial 20 minute wait, we were collected in relatively comfortable mini van. Although actual trainer time to our hotel should have been relatively short, because of 2 further pick up stops within airport, it was almost 60 minutes.
Review by: Kathy S, August 2017
No problems- quick and easy
Review by: Keith M, August 2017
Had to wait almost an hour for my van.
Review by: Carmel S, August 2017
Disappointing welcome to LA, it was very difficult to find the shuttle as the descriptions on the voucher did not relate to the actual pick up area!!! The people at the shuttle area were indifferent verging on rude and I won't consider this in the future or recommend this shuttle. Terrible chaos and a couldn't be bothered attitude._br/_ The positive was the driver was helpful and pleasant so thank you to him.
Review by: Wynyards1, July 2017
Could not reccomend this company at all. Paid for a shared transport to hollywood hotels not a 3 hr tour of los angeles. Driver said was a common practice if bus not full to go to other areas.
Review by: Sharon B, July 2017
quick and efficent service, excellent
Review by: MiaMia, June 2017
Fantastic transfer company.
Review by: Craig G, June 2017
Really good service on the day at the airport but we were heading to Hollywood and made up the numbers on a shuttle that was heading to south and East L.A. which added time to our hotel arrival. The advantage was we got to drive through places like Inglewood and Pico Rivera and it was great to see the locals with their BBQ's out on street corners not sure if this is usual or part of Memorial Day weekend and also an advantage to see some areas we weren't travelling to.
Review by: Clancy03, June 2017
Ground transportation staff at Lax were very helpful. We waited 45 minutes for supershuttle van. Very affordable shared transport. Driver was helpful with luggage etc.
Review by: ALISON T, May 2017
This is the 2nd time we've used Supershuttle - the first time was our transfer from Phoenix airport to our hotel at the beginning of our tour in Arizona and Utah. This was the transfer from Los Angeles airport to our hotel.
Review by: Jane, May 2017
Great
Review by: Anthony H, May 2017
Had to wait sometime for desk clerk at roadside to appear. Then had to wait 20 mins for shuttle bus to arrive. Shuttle bus driver was constantly looking at the electronic map to find his way around Los Angeles, didn't seem to have any local knowledge. He also was miserable.
Review by: brunogarvas, April 2017
Best and cheapest way to Los Angeles Hotels from Airport.
Review by: D_, April 2017
I had difficulties with the company when I arrived, they weren't happy with the confirmation email or the print out that I showed them. I had a rude driver and didn't enjoy the arrival transfer at all. I definitely would not recommend using this service.
Review by: Mats Ö, April 2017
Worked well
Review by: Giovanni Escobar, April 2017
I wait for a few minutes and the provided the service without any inconvenience
Review by: Alexandra D, March 2017
The Super Shuttle Staff at LAX weren't helpful at all and we also had to wait for almost an hour for a van to arrive. The transfer however is reasonably priced. Our driver was absolutely fantastic though and is defiantly an asset to the company. He was extremely helpful, very personal able. Drivers seem to be fantastic with this company but ground staff not so much.
Review by: Chris S, March 2017
Shuttle trip was good,direct .Not impressed with driver,he complained our tip was not good enough,he only oped the back of the van and lifted one bag !
Review by: David M, February 2017
Unhelpful assistant at check in desk with no organisation. After 20 minutes driver turned up and just wanted a smoke. Another 10 minute wait! Eventually set off to hotel and it was like being in a grand prix. No consideration for passengers and driver constantly looking at tablet on dash. This is all you need after an overnight 12 hour flight. Will not recommend. Definitely not a super shuttle experience.
Review by: GK, February 2017
Great option. Didn't have to wait more than 5-8 mins.
Review by: Raul Coello, January 2017
Great service!!!! Secure and efficient!!!!
Review by: patricia.hay, January 2017
Would definitely use this service again. The pickup point at the airport is easy to find and our driver was very safe and courteous.
Review by: Louise A, January 2017
We were running late due to some delay, but the good thing is we didn't have to wait to long for the next shuttle
Review by: Thomas E, January 2017
Yes, there were plenty of vans supporting this business, but whether they were having a bad day, or didn't like their job, this service was poor. The guy that greeted me looked at me and my printed reservation and simply wait for your van. The driver turned up about 15mins later. The first guy looked over at me and said Hollywood and pointed at the van. The driver literally threw my bags into the back of the vehicle and closed one side of the door. We then proceeded to wait for the van to fill up. Only when it was full did we leave approx. 20 mins later. The driver then proceeded to drop us off in the order we got into the van. I don't know how many times we crossed the same streets, back and forth. For example, we even crossed over my street where my hotel was he did know this but I was like 5 down in the list. There was no route or reason to the drop off's just the order of passenger. Whilst that is one way of doing it and possibly fair, it was not very efficient.
Review by: adelebennett, January 2017
Good journey to hotel. As last drop off got a little tour of area, so that was a bonus. Makes for a smooth transition taking away worry of finding transport if booked in advance of leaving home.
Review by: Jasveen, December 2016
It's okay. Traffic is pretty bad in LA, and shared transportation would mean that you may arrive at your destination much later.
RSS Feed