I find the Hop on Hop Off bus experiences are the way to see a new city. We chose the two day pass and it was very interesting. We did, however, have several guides that were difficult to understand.
Review by: llsq, July 2018
It's hard to give this one rating as our tour consisted of several buses/drivers. The night tour was a huge disappointment. So of the guides talk was helpful, but overall tour was very boring. Night Tour gets a C-_br/_ The Uptown tour was much better, guide was engaging and interesting and clearly knew the area and history. Uptown gets an A-_br/_ The Downtown Tour was awful! Pre-recorded audio tour on the bus, grumpy and impatient drivers. Downtown Tour gets a D. We had been on several good bus and trolley tours prior to this one, and this one was a huge disappointment.
Review by: Marilyn S, June 2018
Too much New York traffic made this tour too long and the time between stops was too slow because of the traffic.
Review by: Heidi K, June 2018
Exceeded our expectations! It took us past all of the major sites and the host was delightful and definitely in charge on the bus!
Review by: Arjay T, May 2018
Did this 4 years ago.. seemed that the service had gone bad.. especially the tour guides.
Review by: Arjay T, May 2018
Great way to tour the city!
Review by: Bradley S, April 2018
Lack of bus frequency. Even the guide complained to his superiors. Great way to get around NYC.
Review by: jankelly, April 2018
Unfortunately - Greyline no longer owns this business and the quality and service is not good. Buses are older and not clean. Many have no canopy and in inclement weather this is awful. The audio system does not always work and the information on the commentary is dated by at least 5 years. Staff do their best best but I would bool BigBus - looked like a much better company.
Review by: Jeewake M, April 2018
This is good ticket who wish to visit New York city quickly. I strongly recommend it._br/_ Thanks,_br/_ Duminda
Review by: Caz, April 2018
Waste of money _br/_ Paperless code dosent work._br/_ You have have to go to office...Grayline_br/_ Bus may not take you there 10-15min walk_br/_ Staff are not pleasant or helpful downright rude._br/_ Bus Service Traffic is so bad...it takes so long to get around.._br/_ Save your money use a Taxi...not UBER.
Review by: Gordon I, April 2018
We loved the day and the night tours. The day one included a guide who was interesting to listen to. The night tour has a recording which was not quite linked so we were being told about things we had passed! I still give this five stars as It is great value and includes free entry to a couple of attractions .
Review by: Evelyn, March 2018
This tour was amazing!
Review by: misstcat, March 2018
This is a MUST to get around NY...not only does it take you to destinations that most visitors wants to see....but you also get to see a lot that you would otherwise miss. You can buy different packages to match your trip duration and the bus stops are well marked and at key visitor destinations. Easy Peasy!
Review by: Kathleen C, March 2018
excellent!!! first day: Brooklyn, midtown, downtown, and night tour._br/_ Not so good: Uptown on the second day! They had a recording! Not a live tour guide!
Review by: Jamica L, March 2018
I've taken this tour three times and it is a great way to learn about the history and exciting activities in NYC, especially when you do not have a car to travel the city on your own. The buses also are punctual and the guides welcome questions and provide great tips about where to visit and eat.
Review by: Jamica L, March 2018
We took the tour during Christmas and the holiday night tour was awesome! Seeing NYC lit with Christmas lights while learning about its great history was amazing. I've also taken each part of the tour outside of the holidays at least three times, and it was great and worth the money each time.
Review by: mary c, March 2018
I must say the first bus we got on for the downtown tour and the Brooklyn tour were great! The tour guides did a fantastic job. The other buses we got on not so much. We also had to wait in the freezing cold for a long time because two buses that came by were full. They need more buses.
Review by: janebenton1, March 2018
It was very cold the few days we were in NYC. The optimal place to sit is on the top floor towards the front, where it is partially covered, which made it warmer. The second day was very windy and the bus we loaded didn't have a partially covered top so we rode downstairs. The view from the bottom section is poor, at best because you're lower to the ground, but also due to the advertising sleeves on the bus. We enjoyed the downtown tour more than we enjoyed the uptown tour. Also, while the headphones are a great idea, the guy on the first day talked to fast, and the sound system so poor, it was hard to understand. It is a great way to see the city, but there are improvements that can be made to improve it.
Review by: Tina H, March 2018
Not worth the money . Not clear where you can hop on/off . Buses are dated. The tour guide kept talking away from mic so we couldnt here what he was saying . Night tour dudnt stop on bridge to let you take photos as described in listing .definitely not worth the money.
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