Home > San Antonio > San Antonio Roundtrip Airport Transfers
USD $36.00
San Antonio Roundtrip Airport Transfers
San Antonio, United States of America
Take a shared door-to-door transfer for smooth, friendly and hassle-free transfer service. Relax and let them take care of your airport transportation needs.
Please Note: Transfers are available to/from downtown hotels only
Their was some confusion about the hotel where we were staying and we got dropped off at the wrong one. The driver on the return trip did not seem to enjoy his job/
Review by: murielrosenfeld, October 2016
The shuttle from the airport to the hotel was terrible. They had no record of my reservation. I had to wait 1.5 hours to get a shuttle. I am not using this service again.
Review by: Glen R R, September 2016
Trip from airport to hotel was fine. But return trip was terrible. My friend and I were last to be picked up. Only room for her in front seat. I stepped on bus and no seat!!!! I paid as much as anyone else on that shuttle, I expect a comfortable seat to the airport.You took my money and I did not get an appropriate seat. Over booking and not good business. Not at all satisfied with your company.
Review by: RUTH S, August 2016
Long wait at airport for shuttle . Excellent pickup from hotel.
Review by: Marsha W, August 2016
good
Review by: Janice L, August 2016
I have used Viator in Florence and Rome,Italy as well as New York City and had excellent servicehowever,this trip left much to be desired. I expected there to be a vehicle marked Viator,but there wasn't. I realize there was miscommunication and perhaps assumption on my part. We went outside after picking up our luggage and phoned Viator-the connection was terrible,so I couldn't hear the person on the other end and he hung up before answering my questions! It was about 90 at that time. We are in our mid 70s,so the heat was extreme for us. After a half hour,I went inside to the information booth which was a whole terminal away because of a computer breakdown. We got our ticket and went back outside where we had first gone. We were not told that we had to go outside the area where the ticket was validatednor were we told that we could wait inside where it was cool-even after complaining about having to walk so far from where we picked up our luggage. What shoud have been a 15 minute wait turned into 2 hours because of unclear instructions. I did not know that the shuttle would not say Viator,but could have any name on it. Clearer instructions when booking would have been beneficial. The people in charge in San Antonio were very rude. However,the shuttle drivers were extremely kind and helpful. Our shuttle back to the airport was on time and so this part of our experience was much better than our arrival.
Review by: Daniel T, August 2016
Jason, our driver is very helpful and cheerful. He assisted me in locating the luggage i left near the baggage carousel. The vans are quite spacious.
Review by: BEVERLY B, July 2016
WORSE EXPERIENCE OF MY LIFE.....
Review by: Paul S, July 2016
When we arrived in San Antonio not a single pointer to a Viator shuttle. Asked all over and no one knew anything. Finally, after over a half hour, and thinking we had been taken for a ride, a very kind policeman offered to help he finally was able to discover it was Super Shuttle. You had never told us this.
Review by: Margaret R, July 2016
Getting from the airport to my hotel was good. Coming back was hectic. There was a lot of confusion about which driver was suppose to pick up whom where. It took longer to get to the airport than estimated. I made my plane fine but some of the other passengers were very nervous.
Review by: Douglas G, July 2016
The start was a little bumpy, a minor mix up of where to meet the shuttle. Customer service people help smooth explain how the service works. The e-mail had some confusion on where to meet the shuttle.
Review by: Theresa H, June 2016
On time. Friendly driver.
Review by: Pat, June 2016
Take a Taxi it's less expensive than the shuttle. The person at the ticket counter was so rude. I gave her my confirmation info and the voucher and was told she needed the price I paid thru Viator, I told her I did not have my receipt she said she needed the price so she could give me a ticket to get on the shuttle, she asked if I remembered the price, I told her no. I was then told I needed to call viator to get the amount. I asked for my confirmation paper back to obtain the phone number. She was irritated and sighed and said she would call her office. So after being on the phone for 5 minutes she finally gave me a ticket and said to go set at a location. I waited for one and a half hours before the shuttle finally came. I paid 68 for a round trip ticket. The taxi I found out is only 23 each way.
Review by: Nancy S, June 2016
no problems. shuttle was waiting for me in san antonio, even though i was almost 2 hrs late arriving.
Review by: s_smigielski, June 2016
I like to have ground transportation prearranged before heading out to my destination. A bit confusing to redeem voucher. Apparently Sundays are slower days for travel at San Antonio Airport. We were directed to a kiosk and waited for some time before returning to information to seek another kiosk as it was unmanned. Once we walked to the next terminal, we were able to get our shuttle._br/_ The driver was great and got us to our hotel quickly. He also pointed out various tourist attractions along the way which was very helpful.
Review by: Dawn H, May 2016
Darius is and was amazing. Friendly, helpful, and a good driver.
Review by: dleabhard, May 2016
On time without any problems.
Review by: Ed M, April 2016
Excellent service. We got in at 11:40 at night. We found the shuttle right away and they took us to our hotel. Then when we were ready to leave we called the night before to tell them what time we wanted to be picked up. Our driver was there right on time to take us to the airport. It was great not having to worry about transportation to and from the airport.
Review by: Marcy F, April 2016
Prompt, clean, efficient.
Review by: Doreen P, March 2016
Our transfers to and from San Antonio were perfect. We would do it again in a heartbeat! Thank you.
Review by: James M, March 2016
Transfers to and from Airport ran on time.
Review by: ttime1911, November 2015
great
Review by: Prof NS T, November 2015
Had to wait for a short while. Otherwise very competent people.
Review by: Alexis T, October 2015
I booked a round trip from/to the airport and my hotel. The service was fine. Thank you.
Review by: jshobson2, June 2015
I absolutely would NOT use this company. Three of us were thrown off our seats to the floor of the van because the driver was driving to fast. The driver did not ask if we were ok or say he was sorry. We were dumped at our hotel. I am still trying to reach the company.
Review by: Irene B, May 2015
Driver's drive too fast and shuttles don't have seat belts that I was aware of. Otherwise, everything else was okay.
Review by: PABLO R, April 2015
Excellent tours.
Review by: joe.benevides, March 2015
one of the best trip I hade on time and very kind drivers thanks
Review by: Darryl A, March 2015
Got in San Antonio at a busy time but service agent was helpful and made it all work out
Review by: Susan P, February 2015
Return trip was very difficult to arrange. Phone number on our receipt was out of service. Finally got through to someone at another number but the day of our pick up the shuttle was almost 30 min. late. I called to see if the shuttle was coming and luckily there was a van close by. Driver told us we were not on his pick up list and we were lucky he was in the area. Would not use this service again.
Review by: Kyrstie L, February 2015
Trip to the hotel was fine - had to wait a few minutes, but no problem. But on the way back, I was on hold for 35 minutes before I could even get through to make the reservation. I was told the driver would come at 5.07 the next day. He showed up at 4.47, stood in the hotel lobby for about 20 seconds, and then went back to his shuttle and drove off, even though I was literally running out of the building after him. We thought, OK, that was pretty early, maybe that wasnt even our shuttle. 5.15, we decide to call, and it turns out that was our shuttle! They sent another one over but it wasnt there for another 40 minutes._br/_
Why would it be OK to show up and leave 20 minutes early, especially when theyve given you such a precise time?? Ive never had a problem like this with another airport shuttle - we wont be using this service again.
Pro: _br/_
The highly-organized company has a counter in the baggage claim area of the airport. Redeem your voucher there, retrieve the suitcase, and get on the shuttle right outside the door. The driver will load the luggage on board, which is very helpful._br/_
Con:_br/_
Difficult to make a reservation for the return to the airport. If you go on line, you'll be asked to pay again, which is strange when you have the ticket in your hand. If you call, you'll be put on hold forever, and will have to call back several times only to have the same "voice" make the reservation.
Review by: Kelly E, December 2013
When I arrived at the airport, staff did not know how to process the voucher from Viator. Pick-up for the return journey was around 45 mins late due to an accident on the freeway. I understand that this could not be controlled but there was no contact from the company to inform of the delay and to give an estimate for pick-up. I only found out after I asked if the reception staff at my hotel would phone and ask where the bus was (at this point the pick-up was 15 minutes late). I was just about to book a taxi when the bus arrived. Luckily I had rearranged an earlier time and the bus was not full so I did not miss my flight.
Review by: PATRICIA M, July 2013
Arranged two days prior. Went to agent upon arrival and van was available for the ten of us within five minutes. Driver was courteous and loaded and unloaded all our bags. Called the day before for our return trip to airport and the female driver was also courteous and provided the same great service. Therefore, Viator gets 5 stars from all of us.
Review by: martinnguyen, June 2013
good service. on time
Review by: darlene joan c, November 2012
Just fine.
Review by: Patricia A M, July 2012
Quick transfer to hotel and picked up on time when we departed.
Review by: Patricia A M, June 2012
Quick transfer to hotel and picked up on time when we departed.
Review by: Kassandra F, August 2011
Very helpful with our bags. (That was important to me as it was my daughter and I traveling together and the bags were really heavy.) Very nice drivers - Courteous and helpful!! Very clean as well. :) I would use them again.
Review by: Kassandra F, May 2011
Very helpful with our bags. (That was important to me as it was my daughter and I traveling together and the bags were really heavy.) Very nice drivers - Courteous and helpful!! Very clean as well. :) I would use them again.
Review by: Richard B, August 2008
We did not have to wait - arrival and departure were punctual. Drivers were both great and offered some tips on what to see and where to go.
Review by: Leslie H, August 2008
We had an absolutely wonderful time in San Antonio! We were very glad to have the Viator airport transfer available to us. It was so nice to be free of the hassles and cost of parking downtown and made our trip just that much more enjoyable.
Review by: Paul R, United States of America, April 2008
Service was good. Drivers friendly. Got you to the airport on time.
Review by: PAUL R, April 2008
Service was good. Drivers friendly. Got you to the airport on time.
Review by: Julie B, United States of America, March 2007
Drivers were very friendly, helpful and on time.
Review by: Richard B, United States of America, January 2007
We did not have to wait - arrival and departure were punctual. Drivers were both great and offered some tips on what to see and where to go.
Review by: Pamela L, December 2006
The capability of booking my airport transfer in advance was convenient.
Review by: Pamela L, United States of America, November 2006
The capability of booking my airport transfer in advance was convenient.
Review by: Leslie H, United States of America, August 2006
We had an absolutely wonderful time in San Antonio! We were very glad to have the Viator airport transfer available to us. It was so nice to be free of the hassles and cost of parking downtown and made our trip just that much more enjoyable.
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