excellent service ,great informative driver .Very punctual .
Review by: Tomas P, March 2018
Good service and convenient for travelers with lots of luggage. The car was somewhat old and air freshener too strong
Review by: Scott-Andrew S, March 2018
Excellent service.
Review by: Pob, March 2018
Pick up from airport was very smooth and driver was lovely. However, when returning to airport we were on the phone to the company arranging transfer for over 30 minutes (cost £60 for phone call) and she changed the price three times. We asked her to cancel in the end. She was unhelpful, do not use!
Review by: Susan Rae J, January 2018
You can now do better with Uber or Lyfft.
Review by: carlylee61, November 2017
The call centre person was quite rude and very defensive.
Review by: Lincoln L, November 2017
Very easy. The car arrived in good time and it was all very simple.
Review by: Florence S, November 2017
Our driver was Mauricio he picked us up at the airport and drove us the hotel. He was very helpful and polite. He offered us water free of charge which we accepted. We talked to Mauricio about what is happening in San Francisco. He was a very pleasant to talk to and a competent driver. I would use Viator again.
Review by: Linda F, October 2017
This service uses the cars and drivers at Carmel Limo. Easier to go directly to Carmel's website and book the service, at usually the same price. Long wait for the car to pick us up after calling the dispatcher -- seems black cars can only pick-up in specific areas at SFO.
Review by: Paul M, October 2017
Just a call away so on time, very polite and most welcoming even when arriving at 10.30pm.
Review by: shanstring, October 2017
We used this service for both our arrival and departure SAF. Prompt, clean vehicle, friendly driver. The cost is about the same as UBER and we felt more secure with this service.
Review by: Denis A, October 2017
Great response, quick, safe trip. No problems whatsoever.
Review by: Doug B, October 2017
Prompt, courteous highly recommend
Review by: Rudi B, September 2017
Professional friendly driver. On time and would certainly recommend using them.
Review by: Andrew L H, September 2017
Convenient collection and delivery helpful and polite driver
Review by: Andrew L H, September 2017
Same comments as above
Review by: Lee S D, September 2017
This wa a great service - after a long flight we were picked up by a very nice driver, with a comfortable limousine to be taken to our hotel. After calling the office to advise our arrival we were picked up within five minutes. Great value for money
Review by: Brian S, August 2017
Very good driver although having to make contact when flight landed was a pain. You had all the flight and arrival details and clients should not have to make contact to be collected
Review by: Tony, August 2017
The actual transfer was good. Great driver and he gave us a running commentary as we transferred into San Francisco._br/_ The initial problem was that I needed to phone the company to get them to pick us up. The number given put me through to New York and then transferred me back to an agent in San Francisco. We had just arrived after a long,delayed flight, I hadn't sorted my phone SIM so ended up with a 17.00 call charge and a long wait. So Imwould suggest that you choose a firm that monitors your flight and is there with a smile and your name own a board.
Review by: alessandro d, August 2017
I hadn't the transfer because no one was present upon my arrival. MY money was lost. I'll never book again trough this way. Alessandro Dell'Erba